
you've got questions? we've got answers
FAQ
FAQ
GENERAL

We combine the 5000 year old Ayurvedic traditions with science backed ingredients to deliver power packed products.

Yes, all Luisante products are cruelty-free. We never test on animals, and we're committed to ethical practices.

Yes, our formulations are free from parabens, sulfates, phthalates, and other potentially harmful ingredients. We prioritize clean, safe, and effective skincare.

Our products are proudly made in France. We work with trusted manufacturers who adhere to strict quality standards.
PRODUCT

Luisante products are formulated with high global standards. Though we are direct-to-consumer, our ingredient lists are in line with the clean standards specified by third-party retailers such as Credo and Sephora.

For optimal quality and effectiveness, we suggest using Lusiante products within 12 months of opening. This timeframe ensures that you experience the full benefits of the ingredients at their best.

While our products are formulated to be gentle, we recommend performing a patch test before full application, especially if you have sensitive skin.

Though nothing in our formula has been identified as unsafe for pregnant or breastfeeding persons, we recommend sharing our ingredient list with your healthcare providers for review before using.
SHIPPING

Please allow 1-2 business days for processing. We offer standard shipping (3-7 business days). Please see our shipping policy for details.

We offer a standard rate of $5.95 to ship anywhere in the US. Orders over $45 qualify for free standard shipping.

We currently ship only within continental United States.
RETURNS

We offer a 10-day return policy, allowing you 10 days from the date of receipt to request a return. To be eligible, the item must be in the same condition as when you received it, unopened, unused and in its original packaging. To initiate a return, please contact us at hello@luisanteskin.com.
Please note: original shipping fees will not be refunded.
CONTACT US

You can contact our customer service team here

Please email us your active social handles, plus a media kit (if you have one) to hello@luisanteskin.com for gifting and partnership consideration